What is a 'Pre-Order' product?
- This is a product that is currently being made which you are purchasing in advance.
- The product is expected to be shipped out on the date stated on the product page.
- You will be notified when the product has been posted along with a tracking number.
- We do not accept refunds or exchanges for pre-order products.
- Please note: The expected date is an estimate and we recommend allowing one week leeway if purchasing for an event.
- If you are purchasing additional products, they will be shipped with your pre-order product. If you need the additional products sooner, please order separately.
Don't hesitate to contact us here or email us at firstname.lastname@example.org for any queries.